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How pkr335 Handles Your Personal Information

Your account data belongs to you, and we take that seriously. This privacy policy covers exactly what we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or browse the lobby on your phone — and what we do…

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HOW WE PROTECT IT

Data Security and Account Privacy Practices

We use SSL encryption across every page and every payment request — so whether you are sending a Raast transfer or checking your account balance on a mobile browser, that connection is encrypted end to end. Account passwords are stored as hashed values, never as readable text. We also apply session timeouts on mobile so that if you leave the browser idle, your account locks before anyone else can access it on your device.

SSL Encryption on All Connections Every page request, login attempt and payment confirmation — including JazzCash and Easypaisa transactions — travels over an encrypted SSL connection. Your credentials are never sent in plain text.

Cookie and Tracking Transparency We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion We keep your account records while your account is active and for a set period after closure, as required by applicable law. Once that period ends, personal data is deleted or anonymised from our systems.

Third-Party Data Sharing Policy We share data only with payment processors like JazzCash, Easypaisa and Raast to complete your transactions, and with verification services as required. We do not sell your data to advertisers or unrelated third parties.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold on your account, correct something, or ask us to remove your data, our support team handles privacy requests directly. You can reach us through live chat, email or the in-account help centre — whichever is quicker on your phone. We aim to acknowledge your request promptly and work through it in line with applicable rules for your region.

Live Chat Start a chat session from the account menu on your phone. A support agent will take your privacy request and confirm receipt before passing it to the right team.

Email Support Send your data request or privacy concern to our support email address shown in the account settings page. Include your registered mobile number for faster matching.

In-Account Help Centre Open the help section inside your account, choose the Privacy and Data topic, and submit a request form. We log every submission and follow up by email.

Data We Collect and Why We Need It

pkr335 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details and the information you provide during verification. If you fund your wallet using JazzCash, Easypaisa or Raast, we record the transaction reference and amount — enough to match your deposit to your account and keep

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your balance accurate, nothing more. We also collect device identifiers and session data when you log in from your phone or browser, so we can keep your account secure and your session consistent across devices. Cookies and similar tools track which pages you visit and how
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long you stay, which helps us fix problems and improve how the lobby loads on mobile. We do not sell your personal data to third parties. Payment details you enter for JazzCash, Easypaisa or Raast transactions are processed through encrypted channels and are never stored in
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plain text on our servers. We retain account data for as long as your account remains active and for a period afterward as required by applicable law in the regions where we operate. Where local law applies, you may request a copy of your data, ask
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us to correct inaccurate records, or request deletion — subject to any legal retention obligations we carry. Our platform is available only where local law permits, and eligibility depends on your jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions We Hear Most Often

These are the questions we receive most when it comes to account privacy and data handling on pkr335. If yours is not covered here, use the live chat or email path described above.

We collect your name, mobile number, email address and identity verification documents. We also record transaction references for JazzCash, Easypaisa and Raast deposits to match payments to your account.

Yes. Submit a data access request through the in-account help centre or by email. We will verify your identity and provide a summary of your account data, subject to applicable local law in your region.

We retain account records for a period after closure as required by applicable law. Once that retention period ends, personal data is deleted or anonymised. The exact duration depends on jurisdiction and regulatory requirements.

Only with payment processors required to complete your transaction — such as JazzCash, Easypaisa or Raast — and identity verification partners. We do not share or sell your data to advertisers or unrelated companies.

Contact us via live chat or email with a deletion request. We will confirm receipt, verify your identity, and process the request in line with any legal retention obligations that apply to your account.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can adjust or block cookies in your mobile browser settings, though some account functions may not work without session cookies enabled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pkr335 Handles Your Personal Information

Data Security and Account Privacy Practices

How to Reach Us About Your Data

Privacy Questions We Hear Most Often

01 What personal data does pkr335 collect when I open an account?

02 Can I request a copy of the data pkr335 holds about me?

03 How long does pkr335 keep my account information after I close my account?

04 Does pkr335 share my payment details with third parties?

05 How do I ask pkr335 to delete my personal data?

06 How does pkr335 handle cookies on my mobile browser?

Privacy Policy

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